INFORMATION WE COLLECT & USE:
We generate and collect information concerning you in connection with offering and providing services and offerings you request or order including information generated or received in connection with your transactions with us, such as information about your current and past appointments. This may include information that you provide for scheduling and/or shipping purposes, such as name, phone number, address, billing address, e-mail address, and credit or debit card information. We may share this information with service providers and third parties as necessary to process your transactions.
Appointment Reminders, Treatment Alternatives and Related Benefits and Services
We may use and disclose information to contact you to remind you that you have an appointment with us. We also may use and disclose information to tell you about treatment alternatives or related benefits and services that may be of interest to you.
Information to Communicate with You
We may request your cellular phone number so that we can, after you provide consent, send text messages to you that may be of a marketing or informational nature, including, without limitation, appointment reminders. You can request that we stop sending you text messages at any time. We may also ask for your e-mail address, which we may use to provide you with information that we believe may be of interest to you. Each e-mail we send you will include a mechanism allowing you to opt out of receiving additional e-mails. We will not share your e-mail address or cellular phone number with any third party other than for their use to perform services on our behalf (for example, a contractor sending a marketing e-mail to you on our behalf.)
Third-Party Analytics & Advertising Services
We may use third-party advertising services to serve ads when you visit the Site, and we use third-party analytics services to help us understand and improve the usage of the Site and the effectiveness of our marketing efforts. The providers of these services may use your IP address or an anonymous identifier as well as certain information from your browser, together with other non-personal information about your visits to our Site and other websites, in order to provide advertisements about goods and services of interest to you on our Site and other websites and/or to provide analytical information for our Site and other websites. We do not permit our third-party service providers to collect information from the Site for other websites or for their own purposes other than as described in this Policy.
Social Media Pages
The collection and use of information on social media websites and applications is governed by their own privacy policies. Please remember that any information posted on the Cosmetic Laser Center Page on Facebook or on other social media pages or channels such as Twitter or YouTube is public. We may receive personal information from a social media site platform or application when you connect through a social media feed, post content, or otherwise interact with us using social media tools. For example, we may receive basic Facebook account information (name, e-mail, gender, birthday, currently city, and profile picture URL) through the CLC Facebook Page. Also, when you “like”, “subscribe to,” or send a “tweet” to us through a social media channel, we may receive your username, handle, and any other available personal information from the social media site or application. All information received from social media sites and applications is treated and used in the same manner and for the same purposes as described in this Policy with respect to similar information we obtain through the Site. Actions you take in connection with Social Media Sites may be reflected in a manner visible to others, for example, if you “Like” us on Facebook or follow us on Twitter, others may be able to see that you have done so.
How We Use and Share Personal Information
We use personal information and transactional information to carry out requested transactions, to provide services, and to improve our Site and our services and offerings, as well as to communicate with you. We may use some of the information that we collect concerning you in order to present you with information concerning services or offerings that my be of interest to you. For example, we may tailor our marketing efforts based on the types of services and merchandise you purchase, the merchandise in which you demonstrate an interest, and your use of our Site. In addition, we may retain and use communications, transaction details, your IP address, and identifying information in order to maintain audit trails for security purposes.
Protecting Personal Information
We are committed to maintaining the security of personal information. We employ reasonable security measures to secure and protect the information we receive. Please remember, though, that neither the Internet nor any method of electronic transmission or storage is 100% secure.
We disclose personal information as necessary for our business operations, such as in connection with providing assistance and merchandise to you or processing your transactions. We also may disclose information concerning you if required to do so by law or if we believe that such action is necessary to comply with a a legal obligation or to protect and defend our rights or property, or those of others.
No Use by Children Under the Age of 18
We are committed to complying with all applicable laws and regulations regarding the collection, storage and use of personal information of minors under the age of 18. Individuals under the age of 18 are not permitted to use the Site without the supervision of a parent or legal guardian. We do not knowingly collect or solicit personal information from children under the age of 18 or knowingly allow such persons to register for an online account or to make appointments or provide personal information through the Site. If we learn that someone under the age of 18 has provided any personal information through the Site, we will remove and permanently delete that information as soon as reasonably possible. If you are a parent or guardian who believes that your minor under the age of 18 has submitted personal information or other information to us without your consent, please contact us. Once we verify that you are the parent or legal guardian, we will cooperate with you to discuss what, if any personal information we have collected about your child and how that information may have been shared or used.
How to Contact Us
Customer questions, comments and feedback are very important to us. For privacy related issues, please call us at 940-696-2192 (during regular business hours), or write to us at Cosmetic Laser Center, 2611 Harrison Wichita Falls, TX 76308.
Notice under Texas Law
Under Texas Law, we are required to provide notice to you if your medical information is subject to electronic disclosure. This Notice serves as general notice that we may disclose your medical or health information electronically for treatment, payment or health care operations or as otherwise authorized or required by applicable state or federal law.
Notification of Changes of Policy
Effective May 1, 2020